Being a new entrant in the Indian market, every consumer is worried about the after-sales service support of Xiaomi. To alleviate these concerns, the company on Tuesday revealed the details of its service centre network in the country as well as future plans regarding the same.
According to Xiaomi, it has set up a total of 36 service centres across 20 major Indian cities and plans to expand the number in the coming months. Out of these 36 centres, two centres – Arjun Nagar, New Delhi and Koramangala, Bangalore – are the Xiaomi exclusive service centres, which will be run by the company itself. Rest service centres are actually multi-brand with which Xiaomi has partnered with.
Xiaomi claims that the company exclusive service centres will have a two-hour turnaround time for consumer problems. You can check out the full list of service centres below or at this link.
The company has also set-up a hotline for Xiaomi consumers (including the prospective ones) at 1800-103-6286. The consumers will also have access to web chat support at mi.com.